Monday, March 01, 2010

2.5 hours.

That is how long I have been hitting 'end call' - 'redial' - 'end call' - 'redial'...over and over and over.

Lets just say I better get my refrigerator rebate at this point...argh! Nice system!

This message was recently posted on their site...the one that is working. And is being reported by KCCI in DSM. Read this and then tell me...Government run health care - good idea????

"A message on the Iowa Office of Energy Independence Web site stated " Due to Iowans overwhelming and proactive response to the Iowa Energy Efficiency Appliance Rebate program web site and toll free number, the system is temporarily down. We are working with our professional contractor to resolve these issues as quickly as possible. We are sorry consumers are experiencing problems and we apologize for this extreme inconvenience. Our contractor works with several states and Fortune 500 companies and will restore services as soon as humanly possible. We are advising all Iowa homeowners to keep trying the web site and toll phone number later today. Thank you for your patience with this matter. "

2 comments:

yoderyears said...

Remember when you could make a phone call and actually speak with a person right away??? Maybe that is one of my mom's memories...not mine? In any case....Good Luck!

Ellie said...

Uh yeah. Totally agree...gov't run health care = scary.