It works to get mad...

I have lots of Christmas pictures to post and stories to tell but for now, I've got this:

My washer isn't working...still. We bought it in March and it hasn't really worked since October. They were here on Friday AGAIN, temporarily fixed it, ANOTHER part ordered. I went to do laundry tonight...nada.

I lost it.

I have been VERY patient, very understanding with these people. But that ended.

When the girl answered I said, "Hi. You might as well get your manager on the phone because it will save us both a lot of time." She got her manager.

When the manager got on the phone I said, "Sir, I dont know what you have to do to get me a new washer but you might as well start the process because I am not getting off the phone until I get one."

He sent me DIRECTLY to 'new machines'.

I have a new washer coming this week.

Period. The end.